Enterprise-Grade IT Service Packages Built for Your Business
Choose the package that fits your business — Core Guard, Shield Plus, or Omni Ops. Each plan is all-inclusive with flat-rate monthly pricing. Mix and match premium add-on services to build exactly the IT program you need.
Choose Your IT Package
All packages include onboarding, a dedicated account manager, and monthly reporting. Contact us for a custom quote tailored to your business.
- ✓Help Desk Support — Business Hours (8×5)
- ✓Remote Monitoring & Management (RMM)
- ✓Automated Patch Management (OS & Apps)
- ✓Email Security & Spam Filtering
- ✓Next-Gen Endpoint Antivirus
- ✓Cloud Backup — 30-day retention
- ✓Monthly Health & Security Report
- ✓Vendor Management (up to 3 vendors)
- —24/7 After-Hours Help Desk
- —EDR / Managed Detection & Response
- —Cloud Infrastructure Management
- —vCISO Security Consulting
- ✓Help Desk Support — 24×7 including holidays
- ✓Advanced RMM with Proactive Alerting
- ✓Patch Management + Compliance Reporting
- ✓Email Security, Anti-Phishing & Archiving
- ✓EDR / MDR (CrowdStrike or SentinelOne)
- ✓Cloud Backup — 90-day retention + DR Testing
- ✓Cloud Infrastructure Management (AWS/Azure)
- ✓Microsoft 365 / Google Workspace Management
- ✓Monthly Security Awareness Training
- ✓vCISO Consulting (2 hrs/month)
- ✓Unlimited Vendor Management
- ✓Quarterly Business Reviews
- ✓Everything in Shield Plus, plus:
- ✓Dedicated Account Team (TAM + Senior Engineer)
- ✓Managed SOC — 24/7 SIEM + Threat Hunting
- ✓Full Compliance Management (HIPAA, PCI, SOC 2)
- ✓Disaster Recovery Planning & Annual DR Test
- ✓Multi-Site Network & SD-WAN Management
- ✓Full IAM/PAM Program (MFA, SSO, PAM)
- ✓Annual Penetration Testing (internal + external)
- ✓Custom SLAs with financial guarantees
- ✓vCISO — 8 hrs/month dedicated
- ✓Board-Level Security Reporting
- ✓1-Hour Response SLA for Priority-1 Incidents
What Makes Our Packages Different
Flat-Rate Pricing
No surprise invoices. Your monthly cost is fixed — unlimited help desk tickets, no per-incident fees, no hidden charges.
US-Based Certified Team
CISSP, CompTIA, and Microsoft certified engineers in the US — no offshore call centers, no language barriers.
Proactive, Not Reactive
We fix issues before you notice them. 80% of problems are resolved proactively before they ever impact your business.
No Long-Term Lock-In
Monthly agreements with 30-day notice. We earn your business every single month — not by trapping you in multi-year contracts.
Security-First in Every Package
Every tier includes cyber security controls — we keep your systems running AND protected, not one or the other.
Full Transparency
Monthly reports detail exactly what we did, what we found, and what improved — complete visibility into your IT environment.
Full Package Comparison
See exactly what’s included before you choose. Contact us for a tailored quote.
| Feature | Core Guard | Shield Plus | Omni Ops |
|---|---|---|---|
| Help Desk Hours | 8×5 | 24×7 | 24×7 Priority |
| Remote Monitoring (RMM) | ✓ | ✓ Advanced | ✓ Advanced |
| Patch Management | ✓ | ✓ + Reports | ✓ + Reports |
| Endpoint Protection | Antivirus | EDR / MDR | EDR / MDR |
| Email Security | ✓ | ✓ + Archiving | ✓ + BEC Guard |
| Cloud Backup | 30-day | 90-day + Test | Custom + Full DR |
| Cloud Infrastructure Mgmt | — | ✓ | ✓ |
| M365 / Google Workspace | — | ✓ | ✓ |
| Security Awareness Training | — | Monthly | Monthly + Custom |
| Managed SOC / SIEM | — | — | ✓ 24/7 |
| Compliance Management | — | — | HIPAA/PCI/SOC2 |
| vCISO Consulting | — | 2 hrs/mo | 8 hrs/mo |
| Penetration Testing | — | — | Annual |
| Custom SLAs | — | — | ✓ + Financial |
| Dedicated Account Team | — | — | ✓ |
Mix & Match Premium Add-On Services
Enhance any package with specialist add-on services. Add exactly what your business needs — billed monthly, cancel anytime.
Managed SOC
24/7 SIEM monitoring and threat hunting added to any plan
Network Security
NGFW management, IDS/IPS, and perimeter monitoring
IAM / MFA Program
SSO, phishing-resistant MFA, and PAM deployment
Compliance Management
HIPAA, PCI-DSS, SOC 2, or CMMC program management
Cloud Management
Dedicated AWS, Azure, or GCP infrastructure management
Email Archiving
FRCP-compliant archiving and eDiscovery support
MDM / Device Management
Intune or Jamf device fleet management and compliance
Penetration Testing
Annual external and internal penetration testing
vCISO Services
Dedicated virtual CISO for security strategy and oversight
Disaster Recovery
BCP/DR planning, documentation, and annual DR test
Security Awareness Training
Monthly phishing simulations and interactive staff training
SD-WAN & Connectivity
Multi-site SD-WAN management and failover monitoring
Not Sure Which Package Is Right for You?
Tell us about your business size, industry, and IT goals — we’ll recommend the right package and add-ons and provide a custom quote within 24 hours. No obligation.